Live Casino Staff

Whether you want to play the latest live casino games or simply enjoy the thrill of a real casino, there are many ways to enjoy a real casino experience. The staff of a live casino is made up of different individuals who play a variety of roles. These individuals include the Game control unit, Pit boss, Croupiers, and IT staff.

Game control unit

The Game Control Unit (GCU) is the brain and heart of any live casino. The GCU transmits gaming-related information via video to players. The Game Control Unit is attached to each game table. The GCU allows dealers to control individual games. The GCU also includes a camera for a general overview of the table, a camera for the wheel, and another for an image display.

Pit boss

The role of pit boss requires a great deal of interpersonal skills, including the ability to connect with customers. Because a pit boss oversees multiple games during a shift, it’s important for him or her to have a strong command of the rules of each one. It also helps to have a good understanding of casino culture, and have experience dealing with customers.


Croupiers play an important role in the live casino experience. These croupiers are responsible for overseeing payouts and overseeing bets. They should have strong math and arithmetic skills in order to keep the game flowing smoothly. They also need to be familiar with basic casino rules.

IT staff

The Live Casino at Westmoreland Mall is now open for more visitors than ever. As a result, more than 100 positions are now available, from table game dealers to food and beverage workers. Despite the recent expansion of the casino’s capacity, the COVID-19 pandemic continues to hinder some industries. Because of this, finding staffers is a challenge.

Camera operators

Camera operators in a live casino are an essential part of the overall set-up. They capture video from a video camera/source and deliver it to a computer screen, allowing players to interact with dealers. Moreover, these operators are able to see the players as they play, allowing them to ask questions and participate in live chats.

Optical character recognition (OCR)

Optical character recognition (OCR) is a key part of live casino software. It helps casinos translate camera data into readable code. Today, HD cameras at live casino tables are equipped with OCR to send character recognition straight to the player’s screen. This technology has a number of benefits for both the casino and player.